Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address when you make a donation, register as a volunteer, or submit a contact form.
• Payment Information: Donation amounts and payment transaction IDs. We do not store full card details — payments are processed securely by Razorpay.
• PAN Card: Optionally provided for 80G tax exemption certificate issuance.
• Usage Data: Pages visited, time spent, browser type, and IP address for website analytics.

2. How We Use Your Information

• Processing donations and sending official receipts
• Issuing 80G tax exemption certificates
• Communicating about your donation, volunteer application, or inquiry
• Sending impact reports and program updates (you can opt out anytime)
• Improving our website and services
• Complying with legal obligations

3. Data Security

We implement industry-standard security measures including SSL encryption, secure database storage, and restricted staff access to protect your personal data. Payments are processed by Razorpay, a PCI DSS compliant payment gateway.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Razorpay (for payment processing)
• Email service providers (for sending receipts)
• Government authorities (as required by law)

5. Cookies

Our website uses essential cookies to maintain session security. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications

7. Data Retention

We retain donation records and receipts for a minimum of 7 years as required by Indian tax law. Volunteer and contact data is retained for 3 years or until deletion is requested.

8. Children's Privacy

Our website does not knowingly collect personal information from children under 18 years of age without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email to registered users. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, please contact: